3+ hour, 19+ min ago  (613+ words) The Communications Authority of Kenya (CA) has proposed new guidelines aimed at streamlining the installation and maintenance of cable telecommunication infrastructure across the country. In a notice on Monday, May 4, CA announced that it has developed draft Technical and Procedural…...

3+ week, 3+ day ago  (716+ words) Safaricom has responded to concerns from Kenyans living abroad following a recent update to the My One App that left many users locked out of their accounts. Diaspora users of M-PESA reported being automatically logged out after the update, with…...

1+ mon, 2+ week ago  (746+ words) The Senate Standing Committee on Information, Communication and Technology has expressed displeasure over the failure by Safaricom PLC to honour an invitation to appear before it. The committee had convened a meeting on Tuesday, March 17, where the Chief Executive Officer…...

1+ mon, 2+ week ago  (483+ words) The Communication Authority of Kenya (CA) has proposed introducing a permit processing fee for ICT equipment import applications submitted through the National Electronic Single Window System (NESWS). In a notice on Tuesday, March 17, the authority said the proposed free will…...

1+ mon, 3+ week ago  (467+ words) Safaricom has clarified why M-PESA statements appear with redacted phone numbers and explained the process customers must follow if they want to access a full version. In a statement on Monday, March 9, Safaricom explained that the redaction of phone numbers…...