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News
United Telecoms launches real-time call transcription, sentiment alerts for SA contact centres and SMEs
2+ hour, 59+ min ago (131+ words) The new capability turns live voice calls into searchable, structured text the moment a conversation happens....
MTN turns to AI to catch gigabyte thieves
3+ hour, 48+ min ago (147+ words) The telco uses AI to catch revenue leakage from data tunnelling and to understand how customers actually use its network....
WhatsApp is about to cost more. Bidvest Data has already built the alternative
5+ hour, 29+ min ago (521+ words) A major change is coming to WhatsApp Business pricing. From 1 October, outbound agent-to-person service messages sent within the 24-hour customer service window will attract charges. Every response, from: “Let me tell you more about our services” to “Please rate your…...
Fighting Fire with Fire: Mobileum and Apate Shut Down Scam Operations From the Inside Out
1+ day, 5+ hour ago (81+ words) Mobileum Inc. (“Mobileum”), a leading global provider of analytics and network solutions, and Apate.ai (“Apate”) have announced a partnership that equips communications service providers (CSPs) with advanced AI-powered fraud prevention capabilities designed to detect, disrupt, and investigate scam call…...
MultiChoice seeks stronger piracy regulations
2+ day, 2+ hour ago (151+ words) With almost a quarter of South Africans watching pirated content, MultiChoice steps up its anti-piracy fight....
Paratus Group puts East Africa connectivity in focus at ITW Africa 2026
2+ day, 2+ hour ago (346+ words) Paratus is hosting a welcome reception for customers, partners and industry leaders attending ITW Africa. The group will be represented by senior executives and sales teams, including Group Chief Technical Officer Gert Duvenhage and Paratus Kenya Country Manager Joseph Kibwott....
Continuous Facial Recognition technology launches in SA to strengthen in-app security
3+ day, 5+ hour ago (273+ words) Continuous Facial Recognition with Liveness is now available in South Africa, giving organisations a way to verify that the right person remains active throughout a digital session, not only at login. The technology is being introduced locally by Flownamix Group…...
New submarine cable to connect SA and Réunion
6+ day, 45+ min ago (239+ words) The 16-fibre-pair cable will provide Réunion with a more direct, resilient international connectivity route to South Africa....
Overcoming data sovereignty and compliance challenges with ETS Prime Cloud
6+ day, 5+ hour ago (205+ words) The value of the cloud is well documented, but data sovereignty challenges can make businesses hesitant to adopt it. ETS’ Prime Cloud offering eliminates compliance issues while delivering a multitude of additional benefits....
Longer upgrade cycles, price pressure hit smartphones
1+ week, 1+ day ago (599+ words) South Africans spent more on telecoms products in the first half of 2026, despite buying significantly fewer units, as affordability pressures and longer replacement cycles reshaped consumer technology spending. This is according to NielsenIQ’s (NIQ’s) latest “State of the Retail Nation…...