News
The Home Depot Delivers Customer Store Phone Support Four Times Faster Using Google Cloud's Gemini Enterprise for Customer Experience
7+ hour, 8+ min ago (468+ words) The Home Depot The Home Depot Delivers Customer Store Phone Support Four Times Faster Using Google Cloud's Gemini Enterprise for Customer Experience - The Home Depot is launching a new customer service AI voice agent phone system to provide faster support…...
Say "Bye" to the Traditional Phone Menu
3+ hour, 8+ min ago (185+ words) The Home Depot is replacing phone menus with an AI-powered voice agent, built on Google Gemini for Customer Experience and powered by the latest Gemini conversational AI audio models to provide faster support for customer calls to U. S. stores. Instead of…...