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Ofcom reveals which UK broadband providers attracted the most complaints

BT, EE, TalkTalk and Vodafone were Britain’s most complained about broadband providers in recent months, according to new figures. Communications and media watchdog Ofcom said its latest data, covering the quarter from April to June, showed that total complaints numbers were lower than the previous quarter. It linked the drop in complaints specifically to fewer issues from customers regarding pay-TV services. Meanwhile, complaints about broadband, landline and mobile services stayed roughly the same. Ofcom’s latest report showed that BT, EE, TalkTalk and Vodafone all reported seven broadband complaints per 100,000 customers. BT’s figure was flat against the previous quarter, EE saw an increase, while TalkTalk and Vodafone both reported a reduction in quarterly complaints. Meanwhile, Virgin Media was the UK broadband provider to receive the fewest complaints, with four per 100,000…

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Ofcom: Pay-TV complaints fall

BT, EE, TalkTalk and Vodafone were the most complained-about broadband providers. BT’s figures remained the same, EE saw an increase, TalkTalk and Vodafone saw a fall in their complaints compared to ... Ofcom: Pay-TV complaints…

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More in Internet & Telecom

Who is Pranjal Thakral? 22-year-old arrested in Tiger Shroff firing case, executed Anil Pandit’s plan

According to the investigation, Thakral was allegedly responsible for arranging the logistics and funds required for the operation. Police also suspect that he supplied a second pistol to one of the shooters involved in the incident. Investigators are now examining digital and financial evidence to establish the extent of Thakral’s involvement and trace the wider network allegedly linked to Pandit. According to the police, Pandit and Thakral relied on a secret messaging application to communicate while attempting to avoid detection by law enforcement agencies. Investigators have retrieved conversations from Thakral’s mobile phone. These chats, along with an examination of financial transactions, are expected to provide crucial leads about the alleged conspiracy and help the Crime Branch trace Pandit’s international network. Pandit, who is suspected of orchestrating the attack, remains…

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More in Ransomware

US Army employee pleads guilty to stealing veterans' benefits using leaked records

An American operating from the Philippines has pleaded guilty to helping steal money and veterans' benefits using sensitive personal information supplied by a civilian employee of the US Army. A 45-year-old U.S. citizen who operated from the Philippines has pleaded guilty to participating in an identity-theft scheme that exploited the personal information of thousands of US military personnel and veterans to raid their bank accounts and steal government benefits. The operation relied on sensitive personal information stolen by Fredrick Brown, a civilian medical records administrator working for the US Army in South Korea, according to court documents. Rather than stealing the information in a cyberattack, the criminals got it directly from someone who had access to the records. Brown passed the stolen information to Boling, who was operating from the Philippines. Boling and his…

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More in Data Breaches

25 Years of Apple iPod: A Visual History

Boy, do we miss Apple's revolutionary digital music player. On the quarter-century anniversary of the iPod debut, let's take a look back at every model ever released. Not so long ago, we listened to music on the go with a Walkman or portable CD player. Inevitably, you'd have to untangle the magnetically coated tape or restart your CD after going over a major bump in the road while riding in the backseat of your parents' car. It's hard to believe what we put up with before the MP3 music player arrived. Apple's in particular. The iPod, which came out 25 years ago today, wasn't exactly the first of its kind. There were six MP3 players on the market when Apple's player debuted. But in the first iPod promotional video, DJ and musician Moby said he owned three and couldn't figure out how to use any of them. With the iPod, he said, "I held it, and 45 seconds later, I knew how to use it." "To…

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More in Malware and Phishing