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Apple Admits The Obvious: User Repairs Harm The Bottom Line

https://www.techdirt.com/articles/20190103/11204741328/apple-finally-admits-obvious-users-repairing-their-own-devices-harms-revenues.shtml
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Jan 7, 2019 4:34 PM 3+ mon ago

Apple Admits The Obvious: User Repairs Harm The Bottom Line

It should probably go without saying, but Apple has never looked too kindly upon users actually repairing their own devices. The company's ham-fisted efforts to shut down, sue, or otherwise imperil third-party repair shops are legendary. As are the company's efforts to force recycling shops to shred Apple products (so they can't be refurbished and re-used), and Apple's often comical attacks on essential right to repair legislation, which only sprung up after companies like Apple, Microsoft, Sony, John Deere, and others created a grass-roots counter-movement via their attempts to monopolize repair.

The motivation for these behaviors is obvious: if users are repairing or recycling their iDevices, that means fewer sales. As such, Apple has increasingly become more and more obnoxious on this front, regardless of the impact on consumer satisfaction, customer rights, or the environment. You know, like that time ...

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