Discovery

We’re going to be your new best friends. We say that because during this critical first phase, we’ll be spending a LOT of time with you. This is when we’ll lay the groundwork for the rest of the project by doing our homework and asking your team all the right questions. For example?

  • We begin with the end in mind. What are your goals and objectives? What are the specific, measurable outcomes?
  • Who is your audience? Who are you communicating with? What do they know now, and what should they do differently after the message has been communicated?
  • How does your audience gather and use information?
  • What is your technical environment? What are your operating requirements?
  • What are the critical milestones in the development process?
  • What is your timeline? How will issues and solutions be tracked and addressed?

Sounds like a lot, right? Believe it or not, we’re just getting started. It’s worth the time investment, though. This information we gather with you will ensure the ultimate success of your project.